This is the first time we have ever been to an Indian or First Nations casino. Really disappointed in the lack of taking care of your customers, never have ate there, but I do love the fact that there are so many games to choose from, however wish I could win enough to even keep playing.We had a great time at this casino. I am trying to spend my hard earned money at your facility and that's what I get. I finally got a room offer on a Friday night because I work so that is the best time for me to go I tried to book a room and it was filled up for that offer so I called for a week straight to see if there we any cancellations of COURSE NOT!!!!!!! so fine we went somewhere else, so the next month rolled around and I called a month in advance GUESS what no rooms available on Friday night for my free room, REALLY!!!!! I asked to speak to a casino host and was told I had to be assingned one for real come on people I am helping you pay your wage. When we first started going you would get free rooms and meals that has seem to tapper off a lot. I have been to this casino multiple times and I love the environment. Go to Blue chip or Firekeepers, they pay you a lot more. Could not get eggs or anything, they were $8.

After spending about $900 and lost, I asked for a breakfast comp. Four Winds is like 6 and 4 consecutively. If the full house pays 9 credits and the flush pays 6 credits it will generally pay 95+% overall. If you look at the video poker machines you can tell what they pay out. But, sometimes it is safer for the casino to pay the fines and cheaper. Now the state Fines the casino if they don't pay out what the state tells them too.

The machine does not know who is playing when you don't use your card. Guess what? The day I did not use card, I won $124.00. I played a day with card and a day without. I know the slots read your card and tell the machine to pay according to your points. 2nd,I know using the rewards card is a joke. I would have a heart attack if my wife and I, seen our win-loss statement for the year. (Dowagiac) I have won many jackpots at Blue Chip, but have never won a jackpot at Four Winds. Now, you tell me what's wrong? I have been going since they opened.

Some casinos in Las Vegas payout up to 96%. They give away too many cars, and that makes them okay with the state of Michigan because that is part of the 85% payout. Their overall payout, I would guess is 85%.

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